What are you looking for?

Contact Us

You expressly consent and agree that Michelin can contact you using written, electronic, or verbal means, including by manual dialing, emails, leaving prerecorded/artificial voice messages or using an automatic telephone dialing system to call or text your mobile/cellular telephone number, as necessary to complete transactions requested by you and to service your account and as the law allows, even if those phone numbers are registered by you on any federal or state Do-Not-Call/Do-Not-email registry. We will communicate with you by mail, e-mail or telephone at the addresses or phone numbers we have on file for you (if any), send you messages through the mobile application we provide (if any), or post notices on the Electronic Platforms. Further, we offer you the chance to enroll to receive recurring SMS/text messages from Michelin about account-related news and alerts and/or marketing and promotional offers for Michelin products and services. By enrolling in our SMS/text messaging service, you agree to receive text messages from Michelin to your mobile phone number provided, and you certify that your mobile number provided is true and accurate and that you are authorized to enroll the designated mobile number to receive such texts. You acknowledge and agree that the texts may be sent using an automatic telephone dialing system and that standard message and data rates may apply. Consent is not required as a condition of purchase. Michelin is not responsible for any delays upon sending or receiving text messages.  To unsubscribe from text messages at any time, reply STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to any text message you receive from us. Alternatively, you may text STOP, QUIT, END, CANCEL, or UNSUBSCRIBE to the short codes listed below to opt-out of specific text messaging programs.  You consent that following such a request to unsubscribe, you may receive one final text message from Michelin confirming your request. For help, text HELP to the appropriate short code below or contact us at consumercare_amn@michelin.com

 

  • B2B Dealer: 24526

  • B2C US Consumer:  84737

  • B2C Canada Consumer:  96857
     

You agree that all agreements, notices, disclosures and other communications that we provide to you electronically satisfy any legal requirement that such communications be in writing. You further agree that any notices provided by us electronically are deemed to be given and received on the date we transmit any such electronic communication as described in these Terms.

All notices required or permitted under these Terms to us will be in writing and sent by certified mail, return receipt requested, or by reputable oversight courier, or by hand delivery, provided that we may provide written notice to you through electronic communications as described in the paragraph immediately above. The notice address for Michelin North America, Inc. is 1 Parkway South, Greenville SC 29615. Any notice sent in the manner sent forth above shall be deemed sufficiently given for all purposes hereunder (i) in the case of certified mail, on the second business day after deposited in the U.S. mail, and (ii) in the case of overnight courier or hand delivery, upon delivery. We may change our notice address by giving written notice to you by the means specified in this Section.